Saving is opt-in
Nothing is kept unless you switch it on for that session — the choice is yours before the call starts, not a setting buried afterward.
Skip the replay — read what was decided
Save a conversation and ask for a summary instead of scrolling back through the transcript: what it was about, what was decided, what is still open. It costs one minute from your balance, charged once, free to reread after.
Free minutes after you confirm your email. No card required.
Why it matters
A record, not just a memory
Export the transcript or come back to the summary later — useful the moment someone asks what you agreed on.
Comes with a recap in your inbox
Turn that on too and the summary, plus a link to the full text, lands in your email the moment the conversation ends.
What the recap email looks like
SubLive
Your conversation summary is ready
Call with Acme Ltd — 34 minutes
Three items were agreed: pricing holds through Q3, delivery moves to fortnightly, and a revised contract arrives by Friday.
View full transcript
How it works
- 1
Save the conversation
Switch saving on before you start; nothing is kept otherwise.
- 2
Let it end
A summary can be requested once the conversation is over.
- 3
Ask for the summary
It costs one minute from the balance that paid for the conversation, charged once. Reading it again is free.
- 4
Read it, or get it by email
If you turned on the recap, the summary and a link to the full text arrive when the conversation ends.
What a summary contains
The summary is written in the language you read the subtitles in, with a short title. It has up to five parts, in this order: what it was about, key points, decisions, next steps and open questions. A part the conversation gives nothing for is left out, and the summary says only what was actually said.
What it was about
- Prices and delivery for the autumn order
Decisions
- Pricing holds through Q3
- Delivery moves to every two weeks
Open questions
- Who signs the revised contract
- Date of the first delivery
Written by AI from the recognised speech. Check anything that matters before acting on it.
Keeping the full text
A summary is short on purpose. If the conversation was saved, the whole text can be downloaded from your account as TXT, SRT or RTF, and the extension’s download button gives TXT. The files carry the translation, and speaker labels appear once more than one voice was heard.
In the transcript view of your account, a line the recogniser was unsure about carries a low-confidence label, and in the subtitle window such lines are dimmed. The downloaded files do not carry that mark.
In a company
The summary is paid from the company balance. An administrator can add instructions that shape every summary, for example which sections matter or how action items are written. A summary is as visible as the conversation it belongs to.
What it will not do
- A summary is generated by AI from recognised speech and can be wrong. Check anything that matters before acting on it.
- Long conversations are summarised in parts; if one is too long even for that, no summary is produced.
- A conversation with nothing recorded has nothing to summarise.
- The summary is kept as long as the conversation and disappears with it.
- Generating it again costs another minute.
Questions people ask
- What if the summary fails?
- The minute is refunded.
- Which language is the summary in?
- The language of your subtitles, not necessarily the language that was spoken.
- Who can read a company summary?
- Whoever can read the conversation it belongs to; administrators always can.
- How long is a summary kept?
- As long as the conversation, then it is deleted with it.
The summary is one way to keep what was said. Real-time translated subtitles in any video call covers the others, and Otter.ai alternative for live translation explains when a note-taker’s summary is the better fit.