Legal documents
The agreement between you and us, how we handle your data, and the other documents that govern SubLive. Each one opens in full, with the date of its current version.
- Terms of ServiceThe agreement between you and us for using SubLive.Updated October 22, 2026
- Privacy PolicyWhat we collect, why, how long we keep it, and your rights.Updated October 22, 2026
- Recording & Consent NoticeThe most important page on this site: who needs to consent before you use SubLive, and why that is your responsibility.Updated October 22, 2026
- Acceptable Use PolicyWhat you may not do with SubLive.Updated August 22, 2026
- AI Transparency NoticeWhat the AI in SubLive does, what it gets wrong, and how you can tell.Updated October 22, 2026
- Refund PolicyHow refunds work, including the EU 14-day withdrawal right.Updated September 4, 2026
- Data Processing AgreementFor business customers in the EU who need us as a processor under GDPR Art. 28.Updated September 6, 2026
- SubprocessorsEvery third party that can touch customer data. Enterprise security reviews always ask.Updated October 22, 2026
- SecurityHow we protect data, and what we have not certified yet.Updated August 1, 2026
- Accessibility StatementOur conformance status under the European Accessibility Act and WCAG 2.1.Updated August 18, 2026
- Imprint / Legal NoticeProvider identification, required in Germany (§5 DDG) and several other EU states.Updated August 28, 2026